Privacy Policy

Dalbit ("we", "us") is a Korean business selling Korean skincare to customers in Australia. This policy explains what personal information we collect, why, and what control you have over it. Questions? Email qoduddml0819@gmail.com.

Information we collect

• Order details — your name, email, shipping address, phone (if provided), and what you ordered.
• Payment information — card and payment details are handled directly by our payment processor and Shopify checkout. We never see or store your full card number.
• Account information — if you create an account, the details you choose to save.
• Usage data — basic analytics such as pages visited and device/browser type, collected via cookies to help us improve the store.

How we use your information

• To process, fulfil, and deliver your orders.
• To send order confirmations, shipping updates, and respond to support requests.
• To send marketing emails (e.g. our newsletter) — only if you opt in, and you can unsubscribe at any time.
• To detect fraud, keep the store secure, and meet our legal obligations.

Who we share it with

We share personal information only with the partners needed to run the store:

• Shopify — our e-commerce and checkout platform.
• Payment processors — to take payment securely.
• Suppliers and couriers — to pick, pack, and deliver your order (your name and delivery address are shared for shipping).
• Analytics providers — to understand and improve site performance.

We do not sell your personal information.

International handling of your data

Because we operate from Korea and ship internationally, your information may be processed in Korea and in other countries where our service providers operate. We take reasonable steps to ensure it is handled securely wherever it is processed.

Cookies

We use essential cookies to make the store work (e.g. your cart) and analytics cookies to understand usage. You can control or block cookies through your browser settings; some features may not work without essential cookies.

Your rights and choices

You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing at any time. Just email qoduddml0819@gmail.comand we'll action your request.

Complaints

If you believe we've mishandled your personal information, email qoduddml0819@gmail.comand we'll investigate and respond. If you're in Australia and aren't satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

How long we keep it

We keep order and account information for as long as needed to provide our service and to meet legal, tax, and accounting requirements, then delete or anonymise it.

Changes to this policy

We may update this policy from time to time. The current version and its "last updated" date are always shown at the top of this page.